Annuity Claims

Protecting your future

Find out if your annuity provider was honest with you.

Assessing the sales pitch

Annuity providers must ensure they make customers aware of all their options, rather than focusing solely on the sales pitch of their own offering. We assess whether you were given the opportunity to shop around for the best deal.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to get a successful claim, you don’t have to pay us a penny.

Struggle for time? – minimal input required

We can begin our investigation with just a few details from you.

No paperwork needed

If required, our industry experts can obtain copies of all your paperwork for you.

What is it?

Annuity mis-selling explained

Annuities are one of the most common financial products sold to a person upon their retirement. By choosing an annuity, you effectively convert your pension savings into a regular income amount, which will then be paid to you on either a monthly or annual basis for the rest of your life.

If the idea of investigating your own annuity feels a little scary and you’d like to have somebody represent you then we’re here. We can assess, investigate and manage the claim on your behalf, if you wish, saving time, effort and worry.

Lifetime commitment

Once you buy an annuity you can’t change your mind.

Varied incomes

Retirees with a medical condition might be able to get a higher income, and smoker should get more than non-smokers.

Other options

An annuity is just one of several options you have for using your pension pot.

Tax-free cash

When you buy an annuity, you may be able to take up to 25% out of your pension pot tax free.


Are you eligible?

If you’ve been sold an annuity, it’s always worth seeing if you have a valid claim for compensation. But if any of the following rings true, you stand a greater chance of being successful.

  • Your health and lifestyle weren’t taken into account
  • You weren’t provided with a range of options
  • You were pushed into it by a salesperson
  • You weren’t made aware of hidden charges
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

£ 0 M

Recovered in mis-selling claims

4.6/ 0

Feefo reviews


Mis-selling claims processed

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.

Tax Reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.

Unaffordable Credit Lending

When you haven’t been treated fairly by a lender.