Car Finance

Funding your four wheels

Find out if your car finance deal was sold in good faith.

Investigating the mechanics of the deal

Car finance enables motorists to drive and own vehicles they couldn’t otherwise afford. But sometimes the deal isn’t as good as it first appeared. We investigate to see if the car finance provider was honest and upfront.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to get a successful claim, you don’t have to pay us a penny.

Struggle for time? – minimal input required

We can begin our investigation with just a few details from you.

No paperwork needed

If required, our industry experts can obtain copies of all your paperwork for you.

What is it?

Car finance explained

The car dealership sells the customer’s car to the finance provider. The finance provider then owns the car. In return for making the monthly payments under the agreement, the finance provider allows the consumer to use the car.

Small print

Some deals can be complicated and involve a lot of small print in the contract.

Hidden charges

You can end up having to pay extra at the end of the agreement in hidden charges.

False ownership

You might not end up owning the car outright without paying a balloon payment.

Commission before customer

An investigation by the regulator showed a link between commission and the amount of interest paid by consumers.


Are you eligible?

If you’ve been sold a car finance deal, it’s always worth seeing if you have a valid claim for compensation. But if any of the following rings true, you stand a greater chance of being successful.

  • You thought you were getting a better deal than you got
  • You were stung by hidden charges
  • You were pushed into it by a salesperson
  • You weren’t told what commission the seller would get
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

£ 0 m

Recovered in mis-selling claims

4.6/ 0

Feefo reviews


Mis-selling claims processed

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.

Tax Reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.

Unaffordable Credit Lending

When you haven’t been treated fairly by a lender.