Council Tax Reclaim

Tax rebate due to being in credit

Find out if you have overpaid on council tax.

Assessing if you’re in credit

With council tax paid a month (or sometimes a year) in advance, it’s common to be in credit when you move home. If so, you are entitled to this money back – but often you need to claim it, and many don’t.

Meanwhile, councils rank properties into Bands which determine how much council tax you pay. Sometimes errors are made which can lead to you wrongly overpaying council tax – sometimes for years and years.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to get a successful claim, you don’t have to pay us a penny.

Struggle for time? – minimal input required

We can begin our investigation with just a few details from you.

No paperwork needed

If required, we can obtain copies of all your paperwork for you.

What is it?

Council tax explained

In basic terms, a council tax account will be in credit if you’ve paid more than you owe at any point. It’s estimated that £230 million is sitting unclaimed in 1.7 million closed or inactive council tax accounts, while an estimated 400,000 UK households are in the wrong band and therefore overpaying.

Closed accounts

An account is closed while in credit usually because the resident has moved out having paid tax in advance.

Standing orders

Some people will set up a standing order to pay their tax only to forget to cancel it.

Moving away

When a resident moves out of a council or local authority, they can be difficult to trace.

Council efforts

Only 8 out of 10 councils say they try to refund credit wherever possible.


Are you eligible?

If you’ve moved house since 1993, it’s always worth seeing if you have a valid claim for a council tax rebate. But if any of the following rings true, you stand a greater chance of being successful.

  • You moved out of the area
  • You paid your tax by cash, cheque or standing order
  • Similar local properties to you are in a lower council tax
  • Your property was rebanded
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

£ 0 M

Council accounts in credit

4.6/ 0

Feefo reviews

1. 0 M

Homes affected

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.


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