Credit Cards

Credit straight out of your pocket

Discover if the credit was given with the proper checks.

Investigating if you were incentivised to spend

Using a credit card responsibly can help to improve your credit score. But spending can get out of hand when credit limits are increased. We investigate to ensure the proper checks were made.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to get a successful claim, you don’t have to pay us a penny.

Multiple claims

If there are grounds for multiple claims, we will explore each one.

No paperwork needed

If required, we can obtain copies of all your paperwork for you.

What is it?

Credit cards explained

When you use a credit card for a purchase, rather than money being taken from your current account, the credit card company pays and sends you a total bill at the end of every month. If you pay this off in full, you’ll pay no interest.

High charges

Missed payments or exceeding credit limits can result in high charges.

Credit score

Letting your credit card debt build up can influence your credit rating.

Purchase protection

Spending on a credit card comes with purchase protection.

Interest-free periods

Interest periods can see debt accumulate if no payments are made.


Are you eligible?

If you’ve been stung by high charges on your credit card, it’s also worth seeing if you have a valid claim for compensation. But if any of the following rings true, you stand a greater chance of being successful.

  • Your credit limit was increased without request
  • You were hit with high charges for late payments
  • You don’t remember any affordability checks
  • You found it difficult to keep up with payments
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

£ 0

Average claim pay-out

4.6/ 0

Feefo reviews


Satisfied customers

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.


When you’ve been mis-sold a financial product.

Tax Reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.