Was your mortgage mis-sold or overcharged?

Many home owners across Britain are now looking into possible mortgage mis-selling compensation due to being let down by negligent brokers or lenders.

Could you be owed thousands of pounds by your lender?

Crystal Legal Services Ltd is a claims management company authorised and regulated by the Financial Conduct Authority.

You do not need to use a claims management company to make your complaint to your bank, and if your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.

UK consumers could have been overcharged on their mortgage for more than 20 years*

Mis-sold Mortgages

If you have a mortgage, you’ll be just one of around a third of UK households who do. You might not realise it, but mortgages have been mis-sold to potentially millions of homeowners!

If you have been provided with an unaffordable or inappropriate mortgage where there is little or no chance of you being able to pay your mortgage off at the end of its term, then it is possible you may have valid grounds to claim.

Was your mortgage

  • Has your mortgage become unaffordable or gone into any arrears?
  • Have you consolidated debts, credit cards or loans into your mortgage?
  • Have you ever missed a payment or has your mortgage ever gone into any arrears?
  • Is your mortgage end date after your retirement date?

If you have answered “YES” to any of the above, then you could have a successful mis-sold mortgage claim or over charge claim worth thousands in compensation^.

On average we recover £3,336^ for our clients

Why claim with Crystal Legal

At Crystal we really want to help you to make a positive difference to your life.
Reclaiming your mis-sold mortgage could give you some additional money and we are with you every step of the way.

No Lender Paperwork Required

Lost or no longer have your original paperwork? No problem. We can obtain copies all your paperwork for you.


We have been in this industry for 10 years. In this time, we have gained skills to expertly find PPI and claim it back for you.

Happy Clients

We have helped over 100,000 satisfied customers, who in turn have given us a 4.6 / 5 customer service rating on Feefo.

Mortgage stats.....did you know

The Mortgage Claim Process

Fill out the form below

Complete the simple form and one of our specialists will contact you. We need a short 5-minute call to take down a few details and to send you a pack

Return the Pack

Read, check and sign the document pack we send to you. Return it using the pre-paid envelope. This pack allows us to speak to your mortgage provider on your behalf

Mis-sale Found

If we find you have potentially been mis-sold or overcharged your mortgage, we will work with our panel of solicitors to get the compensation you deserve

Start your Mis-sold Mortgage Check today

Mis-sold Mortgage Enquiry form

Simply fill in this quick form and one of our friendly and professional advisers will call you back.

* By submitting this form, you indicate your consent for Crystal Legal Services to contact you via the information provided in this form. For more information about how we use your information please read our privacy policy

For friendly and professional advice call us today on 01270 44 66 00

Crystal Legal Services Ltd, Gawsworth House, Westmere Drive, Crewe, CW1 6XB.

Crystal Legal Services Ltd is a claims management company Authorised and regulated by the Financial Conduct Authority.


Company registered in England and wales. Company registration 6837474. Registered office: Fairfield House, Back Lane, Spurstow, Tarporley, Cheshire, CW6 9TE.

Banks face claims blitz over variable rate mortgage charges

^Average Win before deductions per successful client