John first came into contact with the Crystal team at a heart-breaking time in his life. John’s wife Rita began the claim process with Crystal but tragically passed away leaving John to continue the claim on her behalf.
The Crystal team helped John through the process once he felt able to continue. Working together resulted in an amazing win of over £50,000* in Rita’s name.
John’s emotional story moved the entire Crystal team, especially Becks who personally dealt with John’s case.
Crystal Legal are proud to be members of the Professional Financial Claims Association (PFCA).The PFCA’s key objective is to put Consumers first and it is focused on delivering the highest ethical and professional standards in financial claims management.
Crystal Legal joined the PFCA as part of their continued focus on delivering the highest levels of service to its own customers.
To become members, Crystal Legal has to meet the PFCA requirements set out in the published Code of Practice, this is subject to an independent annual Audit.
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Crystal Legal Services Ltd, Gawsworth House, Westmere Drive, Crewe, CW1 6XB.
Crystal Legal Services Ltd is a claims management company Authorised and regulated by the Financial Conduct Authority.
Company registered in England and wales. Company registration 6837474. Registered office: Fairfield House, Back Lane, Spurstow, Tarporley, Cheshire, CW6 9TE.
You do not need to use a claims management company to make your complaint to your bank, and if your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.
*Figures correct as of March 2019. Amount recovered before Crystal Legals fees paid. ^Average Win before deductions per successful client