Financial Mis-selling

If a financial company has failed to spend time understanding your requirements and you end up taking out a product which is unsuitable for your needs, you may have grounds for a claim.

Overview of service

Questioning the suitability

Financial firms have a responsibility to ensure that their customers are given all the information they need before signing an agreement. This is so customers only take out products within their means. We question the suitability.

Minimal input required

Sign once and we look after the claim so you don’t have to.

Multiple claims

If there are grounds for multiple claims, we will explore each one.

Digital process

Hate paper forms? So do we. To make things easy, we’ve digitised the claims process for you.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to bring about a successful claim, you don’t have to pay us a penny.

Have you taken out one of these products?

We can investigate claims on…

Specialist services

Find out if you could start a claim today

Stats tell the story

£ 0 m

Recovered in mis-selling claims

4.6/ 0

Feefo reviews


Mis-selling claims processed

0 yrs


1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

For friendly and professional advice start your claim today

Further products

Do you have any other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.

Unaffordable Credit Lending

When you haven’t been treated fairly by a lender

Tax reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.

Contact us

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.