Investment Mis-selling

Making your money work for you

Find out if the investment risks were made clear.

Taking stock of the sales pitch

Every investment carries some degree of risk. But those risks must be openly communicated. Promising “big returns” that never materialise can see investors lose a lot of money. We look at whether you were set up for a fall.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to get a successful claim, you don’t have to pay us a penny.

Struggle for time? – minimal input required

We can begin our investigation with just a few details from you.

No paperwork needed

If required, we can obtain copies of all your paperwork for you.

What is it?

Investment mis-selling explained

Investing can be a good way to put your money to work. However, you work hard for your money, so it can be nerve-wracking to risk losing any of it in an investment. If an investment sounds too good to be true, it often is.

Mixed returns

It’s not always easy for a first-time investor to understand what’s a realistic return.

Commission-based selling

Advisers are often incentivised to sell certain products with commission.

Risk mindset

Investors should be encouraged to go for an investment that aligns with their risk mindset.

Spread risk

Spreading money between the different types of asset classes helps lower the risk.


Are you eligible?

If you’ve been sold an investment and lost money, it’s always worth seeing if you have a valid claim for compensation. But if any of the following rings true, you stand a greater chance of being successful.

  • You lost money due to poor investment advice
  • You were advised to invest in a high-risk product
  • You were advised to invest money you couldn’t afford to lose
  • You were given misleading promises like guaranteed returns
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

£ 0 m

recovered in mis-selling claims

4.6/ 0

Feefo reviews


mis-selling claims processed

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.

Tax Reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.

Unaffordable Credit Lending

When you haven’t been treated fairly by a lender.