Legacy PPI

Claiming past the deadline

Find out if you can make a PPI claim after the 2019 deadline.

Investigating undisclosed commissions

If you paid for PPI on a finance agreement, and have not already made a claim ahead of the deadline, then there is a strong chance that you could be owed money from undisclosed commissions. This is true even if you already got an offer for commissions for your PPI as it likely wasn’t enough. We investigate to see if the seller of the policy received commissions that they did not adequately tell you about.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to bring about a successful claim, you don’t have to pay us a penny.

Minimal input required

We can begin our investigation with just a few details from you.

No paperwork needed

If required, we can obtain copies of all your paperwork for you.

What is it?

Legacy PPI explained

The PPI deadline passed on 29 August 2019, meaning that most of the previous claim methods have been closed. However, you can still claim for PPI in many circumstances, due to the Court of Appeal’s recent ruling on undisclosed commissions.

High commission

Those who sold the PPI policies were paid huge levels of commission which was never disclosed to the client. Judges ruled that customers would not have taken out a policy if they knew the commission was so high and should be refunded.


If you’ve got a valid claim, you’re entitled to make it via court.


Get back money you’re entitled to

Plevin uplift

Getting you the right amount of compensation, even if you’ve already had a partial payout

Find the value of your claim?

Use the slider to find the value of your tax claim

Estimated Claim Value



Are you eligible?

If you’ve not been through the PPI claims process before, it’s always worth seeing if you have a valid claim for compensation. But if any of the following rings true, you stand a greater chance of being successful.

  • You only got an offer for the commission on your PPI
  • You have a finance agreement with a PPI policy but you missed the August 2019 deadline
  • You complained about PPI but the bank rejected your claim and you didn’t refer your case to the Financial Ombudsman Service (FOS)
  • You did refer your rejected case to FOS but they also rejected your case
  • You were happy with the PPI so never complained, but didn’t know about the high levels of commission
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

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Successful PPI claims

£ 0 M

Recovered in mis-selling claims

£ 0 bn

Of unclaimed PPI claims remain

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.

Tax Reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.

Unaffordable Credit Lending

When you haven’t been treated fairly by a lender.