Logbook Loans

Providing your vehicle as security

Find out if the lender was right to rev up the rates.

Investigating if you were treated fairly

Handing over ownership of your vehicle in exchange for cash can seem like a fair deal. But you could end up paying back double the value of your car. We investigate if you got the short end of the stick.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to get a successful claim, you don’t have to pay us a penny.

Struggle for time? – minimal input required

Sign once and we can check ALL unaffordable lending claims.

No paperwork needed

If required, we can obtain copies of all your paperwork for you.

What is it?

Logbook loans explained

Logbook loans see the lender take ownership of the borrower’s vehicle until the loan is paid back. The borrower can continue using the vehicle as if it’s their own, but will have to hand it over if they fail to keep up with repayments.

High rates

The APR on logbook loans is often high in comparison to other products.

Hidden charges

There might be extra charges on early repayment.

Short term

Lenders want quick repayment so that the asset doesn’t lose too much value.

Bad credit

Offered to people who might have a poor credit history.


Are you eligible?

If you know that you’ve taken out a logbook loan, it’s also worth seeing if you have a valid claim for compensation. But if any of the following rings true, you stand a greater chance of being successful.

  • You were unclear about the true extent of the agreement
  • You were hit with high interest and charges
  • You don’t remember any affordability checks
  • You found it difficult to keep on top of how much you owed
  • You fell behind with repayments and the lender kept your car
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

£ 0

Average claim pay-out

4.6/ 0

Feefo reviews


Satisfied customers

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.


When you’ve been mis-sold a financial product.

Tax Reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.