Payday Loans

Borrowing until payday arrives

Find out if the loan company made the appropriate checks.

Digging into the detail

Any payday loan you were given must have been affordable so that you could repay it in full on your next payday. We unearth whether the proper checks were made to ensure the debt would remain manageable.

Don’t receive a pay-out, don’t pay a penny

If we’re unable to get a successful claim, you don’t have to pay us a penny.

Struggle for time? – minimal input required

We can begin our investigation with just a few details from you.

No paperwork needed

If required, we can obtain copies of all your paperwork for you.

What is it?

Payday loans explained

A payday loan is a short-term loan, typically between £100 and £1,000, that’s designed to tide you over or cover emergencies until your wages hit your account. But what starts out as a small sum can quickly become an unmanageable debt.

High rates

Interest rates on payday loans are often high in comparison to other products.

Unhelpful lenders

Payday lenders are sometimes known for being unsympathetic to borrowers’ repayment problems.

Automatic payments

The lender might have taken automatic payments from your account.

Unclear terms

Lenders don’t always make it clear how much it would cost to repay the loan.


Are you eligible?

If you know that you’ve taken out a payday loan, it’s also worth seeing if you have a valid claim for compensation. But if any of the following rings true, you stand a greater chance of being successful.

  • You weren’t sure how and when to pay back the loan
  • Your monthly repayments were hard to manage
  • You don’t remember any affordability checks
  • You were encouraged into “rolling over” your loan
Start your claim

Getting repaid should be a piece of cake

We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.

We love stats & figures

£ 0

Average claim pay-out

4.6/ 0

Feefo reviews


Satisfied customers

0 yrs

Reclaims experience

1st rate service

I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service. 

Maureen Rowland, 2021

Very impressed

I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!

Sharon Harris, 2021

Excellent service

Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly. 

Richard Woolley, 2021

Excellent, efficient service

Very professional, informative, no pressure and very friendly and helpful.

Maureen Eastwood, 2021

Fantastic service

I was sceptical at first but I have to admit the team were brilliant. Great service!

Adam Willbourn, 2021

Further products

Do you have other valid claims?

You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.


When you’ve been mis-sold a financial product.

Tax Reclaim

If you’re due a tax refund for your job, marriage, PPI pay-out and more.