If a lender has failed to carry out proper affordability checks before giving you credit or hasn’t provided you with all the information on the cost of the credit, this can lead to inability to repay and you may have grounds for a claim.
Lenders have a responsibility to ensure that borrowers will be able to repay any credit in a sustainable way and behave reasonably. Failure to do so can be deemed as irresponsible lending. We hold them to account.
Sign once and we look after the claim so you don’t have to.
If there are grounds for multiple claims, we will explore each one.
Hate paper forms? So do we. To make things easy, we’ve digitised the claims process for you.
If we’re unable to bring about a successful claim, you don’t have to pay us a penny.
We can investigate claims on…
Average claim pay-out
I have now used the Crystal Group about 4 times now, hassle free, excellent service. I did recommend to my son and he also received excellent service.
Maureen Rowland, 2021
I have just has a tax rebate back which I never knew I was eligible for until being contacts by Crystal. Would recommend anyone use their services!
Sharon Harris, 2021
Crystal recovered over £2,000 for me which I did not know I had any entitlement. It cannot get better than that! So from my experience I could not recommend them more highly.
Richard Woolley, 2021
Very professional, informative, no pressure and very friendly and helpful.
Maureen Eastwood, 2021
I was sceptical at first but I have to admit the team were brilliant. Great service!
Adam Willbourn, 2021
You won’t know until you’ve tried. With nothing to lose, it’s always worth finding out. All we need are a few simple details.
When you’ve been mis-sold a financial product.
If you’re due a tax refund for your job, marriage, PPI pay-out and more.
We put in all the hard work so you don’t have to. All we need to start taking back your slice of money is a few details.